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FAQ

FREQUENTLY ASK QUESTION

WHAT DO YOUR PACKAGES INCLUDE?
We have 1 day photoshoot & 2 Days photoshoot packages

 DO YOU WORKS OVERSEAS ?
Yes, we loved to travel around the world, every year we will launch a few destination trip for you to join us

DO YOUR PACKAGES INCLUDE MAKE UP?
No, But we do have several recommendation of Makeup Artis

DO YOU PROVIDE GOWN FOR PHOTOSHOOTS?
We are actually have a couple of free gown promotions by our loyal vendors, it’s optional if you want to rent by your own too.

DO YOU HAVE ANYELSE PACKAGE EXCEPT WEDDING AND PREWEDDING?
Outside wedding, we also provide you to captured your precious moment in pictures: maternity, baby, family, graduation, events, etc.

WHAT PHOTOGRAPHY STYLES DO YOU USUALLY OFFER?
Destinations, Candid, Moody, and Journalism

WILL YOU PROVIDE ALL THE DIGITAL FILES AND/OR NEGATIVES (OR COPIES OF THE NEGATIVES) TO THE CLIENT?
Raw files will not be handed to you, but you will get all photos in JPEG format

CAN I JUST HAVE THE UNEDITED PHOTOS ?
Much like film photographers process their photos in a darkroom, editing photos is an essential part of our process. That’s why we do not send photos to any of our clients unedited. Our editing can involve any or all of the following: cropping, straightening, correcting distortion and warping, colour correction, brightening, sharpening and so on.

We only select the best shots to edit (because nobody wants hi-resolution photos of their face was looking at the camera with a half eyes open or open their mouth too big ). The overall selection & editing process is the most labour-intensive part of any shoot, and after a the photo sessions it’s quite normal to sort through upwards of hundreds or thousands photos.

Please note that we do not believe in airbrushing or over-manipulating our clients’ features to appear unnatural or “perfect”. We tend to keep the photos as natural as possible and true to the event

HOW LONG UNTIL I GET THE PHOTOS ?
We aim to have these to you within 10-14 days of the sessions. However, we will try to have a sneak peek for you to share with your family and friend within 48 Hours. But please note that sneak peek will be chosen by us randomly and posted without notice.

HOW FAR IN ADVANCE SHOULD YOUR CLIENT CONTACT YOU?
The most ideal preparation is 6 -12 month before your Big Day

HOW LONG DOES IT TAKES FOR THE PRINTING TO BE READY ?
We aim to give you our best quality in printing so for album will take Min.2Month to process and 1 Month for Canvas

WHAT IS YOUR PAYMENT TERMS?
50% deposited as mark of payment, and 50% must be paid after the photo shoot, Full payment depends on the t&c applied during promotional seasons

ARE YOU AVAILABLE TO SHOOT AFTER HOURS?
We prefer to shoot during Weekdays and Office Hours to avoid the crowds, Because most of the weekend will be taken over by wedding event

Let's get in touch

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Contact Information

Address: Springworks Ruko Royal Sincom Blok A No 3,
Jl. Pelayaran Pembangunan, Batam Center, 29461
Batam, Indonesia
Mobile: (+62) 812-7772-727
Email: info@springsworks.com
Twitter: @springworks

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